✳ Elovuni™ / Terms of Use

Welcome to Elovuni™.

Guidelines for using our online store. Explore our website with clarity, respect, and confidence.

Registered Business Information

The Company Behind Elovuni™

Company Name / Website OperatorGuangzhou Huajiasha Decoration Design Co., Ltd.
Registered Business AddressRoom 1208, No. 33 Haishun Road, Nancun Town, Panyu District, Guangzhou, China
Unified Social Credit Code91440113MAEWLTC1XN
Legal RepresentativeLu Jun
01 / Introduction

Using Our Store Thoughtfully.

These Terms of Use describe the conditions for accessing and using the Elovuni™ website, including browsing fireplace accessories and home décor, reading product information, using customer accounts where available, and communicating with our support team. The website is operated by Guangzhou Huajiasha Decoration Design Co., Ltd.

By using this website, you agree to comply with these terms to the extent permitted by applicable law. If you do not agree with a particular condition, please discontinue the affected use of the website. Purchases are also subject to our separate Terms and Conditions and applicable store policies.

Our aim is to offer an accessible and informative shopping environment where visitors can explore products, evaluate specifications, and make purchasing decisions with confidence.

At a Glance
01 / RESPECTUse the Website Responsibly

Browse, shop, and contact us for legitimate purposes without disrupting the experience for others.

02 / SECURITYProtect Your Account

Keep any sign-in information private and contact support if you suspect unauthorized access.

03 / TRANSPARENCYReview Related Policies

Understand how ordering, deliveries, returns, and personal information are addressed.

02 / Acceptable Use

Appropriate Website Activity

You may use our website to learn about products, compare available specifications, place lawful orders, and request assistance. Please provide accurate information when submitting an inquiry or completing a purchase.

Visitors must not attempt to interfere with website functionality, introduce malicious code, access restricted systems without authorization, impersonate another person, submit fraudulent orders, or use automated methods that unreasonably disrupt our services.

We may take reasonable steps to protect the website, customers, and service providers from suspected misuse, subject to applicable law.

03 / Product Information

Browsing Products & Content

Product pages may include descriptions, images, measurements, materials, available variants, and recommended uses. We aim to present information clearly, but website content may be updated to correct errors or reflect changes in inventory and product availability.

Images may appear slightly different due to screen settings, lighting conditions, or ordinary product variation. Always review the specific product listing and any applicable safety instructions before making a purchasing decision.

Fireplace safety: Decorative products are not automatically suitable for direct flame exposure or high-temperature surfaces. Follow product directions and applicable fireplace manufacturer instructions.

04 / Intellectual Property

Branding & Creative Materials

Unless otherwise stated, the branding, written descriptions, graphics, photographs, visual layouts, and other materials displayed on the website are protected by intellectual property or related rights belonging to their respective owners or authorized licensors.

You may view website content for normal personal shopping and informational use. You may not reproduce, redistribute, sell, falsely claim ownership of, or commercially exploit protected website materials without permission or another lawful basis.

References to third-party trademarks or services do not necessarily imply affiliation or endorsement.

05 / Customer Accounts

Account Access & Responsibility

Where customer account features are available, you are responsible for providing current account information and maintaining the confidentiality of your login credentials or access methods. Do not share authentication codes or passwords with unauthorized persons.

If you believe that your account has been accessed without permission, contact us promptly at service@elovuni.com. We may request information reasonably necessary to verify your identity before discussing account-specific details.

Account features, sign-in methods, and recovery processes may depend on the Shopify services used by the store.

06 / External Services

Third-Party Platforms & Links

The website may use services from payment providers, delivery carriers, hosting providers, customer support technology, and other operational partners. Some features may direct you to websites or tools managed by third parties.

Those providers may maintain their own terms, security procedures, and privacy notices. Please review relevant third-party information when using their services. The availability and operation of external tools may change independently of Elovuni™.

07 / Website Availability

Maintenance, Updates & Access

We may revise product listings, modify site features, conduct maintenance, or temporarily restrict access when reasonably necessary for security, accuracy, business operations, or technical reasons.

While we aim to maintain a reliable browsing experience, the website may occasionally be unavailable because of connectivity problems, external platform disruptions, planned maintenance, or other circumstances beyond our direct control.

Website content is provided for general shopping information. We do not promise that every item or feature will remain available at all times.

08 / Orders & Payments

Shopping Terms Apply Separately

Browsing this website does not in itself create a purchase contract. An order is subject to the checkout requirements, payment authorization, availability checks, and other conditions stated in our Terms and Conditions.

Prices, applicable shipping charges, taxes where required, and the final amount due are displayed during checkout. Please review all order details before submitting payment.

Questions about an existing order may be directed to our support team with the order number and the email address associated with your purchase.

09 / Privacy & Communications

Personal Information & Contact

Information submitted through customer accounts, contact forms, checkout, or other store features may be processed according to our Privacy Policy and applicable law.

When contacting support, please avoid sending full payment card numbers, card security codes, account passwords, or other unnecessary sensitive credentials by email.

Marketing communications, where available, are subject to applicable consent and unsubscribe requirements. You can review additional information in our Privacy Policy.

10 / Related Policies

Additional Store Information

Different activities on our website may also be covered by specific published policies. Please read the relevant documents alongside these Terms of Use, particularly when purchasing products or sharing personal information.

  • Terms and Conditions: purchase requirements, pricing, and order obligations.
  • Shipping Policy: processing, delivery estimates, and tracking information.
  • Return & Refund Policy: return eligibility, procedures, and refund processing.
  • Privacy Policy: personal information handling and applicable privacy choices.

If there is a material inconsistency about a purchase, the more specific applicable purchase policy will ordinarily provide additional details, subject to mandatory consumer protection laws.

11 / Consumer Rights

Rights Under Applicable Law

Nothing in these Terms of Use is intended to exclude or reduce rights and remedies that cannot lawfully be excluded under applicable consumer protection or other mandatory laws.

Where a legal requirement conflicts with a provision of these terms, the applicable mandatory requirement will govern to the extent of the conflict.

12 / Updates

Changes to These Terms

We may update these Terms of Use to reflect changes in website functions, service arrangements, operational needs, or legal obligations. The current version will be published on this page.

We encourage visitors to review these terms periodically. When required by applicable law, we will provide additional notice or seek consent for relevant changes.

13 / Website Operator & Support

Questions About Our Website?

For questions about these Terms of Use, website access, account activity, or general store information, please contact Elovuni™ customer support.

Operating Company: Guangzhou Huajiasha Decoration Design Co., Ltd.

Registered Address: Room 1208, No. 33 Haishun Road, Nancun Town, Panyu District, Guangzhou, China

Email: service@elovuni.com

Telephone: +86 137 1557 8485

Elovuni™ / The Art of Cozy Living

Thoughtful Spaces.
Clear Expectations.

We appreciate your visit and hope your experience exploring home accents and fireside essentials is welcoming, informative, and straightforward.